Methods of Reflection: The Interview

We very much enjoyed our interview with Joe Kappes of Cooper, following up on our two-part post in the Cooper Journal about “the creative pause.”


Here’s the video of our conversation (31 minutes):

From Part One

Diagram Hypnosis
“In our desire to move forward under pressure, we can be tempted to oversimplify… Our maps and diagrams become the centerpiece of our conversations and plans, displacing the emotion, complexity, and richness of the life they represent.”

Analysis Paralysis
We get stuck in trying so hard to get the diagrams and maps ‘right’ that we can’t move on. And we wind up producing stuff that no one else can understand.”  

And a suggested antidote: time for reflection
“Instead of jumping straight from analysis to synthesis and concepts, we took a long pause. We chose to take time to listen to our intuitive mind: that part of us that has been paying attention all along, but which cannot be heard in our usual business pace, and which does not have a loud insistent voice.”

From Part Two

Help comes from many sources
To find new approaches and methods, we’ve looked in places outside corporate design, where people include reflection in their work as a matter of course. We’ve borrowed from the arts, theatre, and writing, as well as wisdom traditions. There is a huge catalog of ways people do this, but we can offer four here that are easy to do in a corporate setting, easy to learn, and wonderfully effective.”

We look forward to seeing you there!


By | 2017-06-28T18:44:04+00:00 August 5th, 2016|Categories: Feature, Hosting & facilitation, Organizational work, Video|Tags: |0 Comments

About the Author:

Marc’s career spans 35 years in business, design, education and technology. His work as designer, researcher, and educator has put him on the frontier of applying design methods to social and strategic questions. He is a founding faculty member of the Masters in Design for Social Innovation program at the School of Visual Arts in New York, and Distinguished Adjunct Professor of Practice at the Carnegie Mellon University Graduate School of Design. Marc’s interests include cultural immersion, language, cooking and photography.

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